Privacy Policy
How SiteLog collects, uses, and protects your personal information.
Last updated: July 20, 2026
This Privacy Policy describes how SiteLog("we", "us", or "our") collects, uses, and shares information when you use our website, mobile application, and related services (collectively, the "Service").
1. Information We Collect
Information You Provide
- Account Information: When you sign up, we collect your name, email address, phone number, company name, and password.
- Job & Project Data: Information about your construction jobs, daily logs, crew schedules, tasks, and related records that you create within the Service.
- Payment Information: When you subscribe to a paid plan, payment details are collected and processed by our third-party payment processor. We do not store your full credit/debit card numbers on our servers.
- Communications: If you contact us via email or our contact form, we collect the content of those communications.
Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, device type, screen resolution, and IP address.
- Cookies: We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and send related notifications.
- To send you important service updates and security alerts.
- To respond to your inquiries and provide customer support.
- To detect, prevent, and address technical issues or fraudulent activity.
- To comply with legal obligations.
3. Information Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our Service (e.g., hosting, payment processing, email delivery), subject to confidentiality obligations.
- Within Your Organization: Information you create within the Service (e.g., daily logs, schedules) is visible to other members of your company account as permitted by your role.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure database hosting, and role-based access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 90 days, except where retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Export your data in a portable format.
To exercise any of these rights, please contact us at support@sitelog.app.
7. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@sitelog.app
- Website: sitelog.app/contact
Questions about this policy?
Our team is happy to clarify anything—reach out anytime.